Jilisss Privacy Policy

Jilisss ("we," "us," or "our") operates the online gaming platform accessible at jilisss.app. As the operator of this platform, jilisss acts as the data controller in respect of the personal data of its users and is responsible for ensuring that such data is processed in accordance with applicable data protection laws, including the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

We take the privacy and security of your personal data seriously. This Privacy Policy is designed to give you a clear and honest account of how jilisss handles your information — from the moment you visit our platform to the point at which your data is no longer needed.

If you have any questions about this Policy or about how jilisss handles your personal data, please refer to the contact details in Section 13 of this document.

Jilisss collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

Jilisss collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated Technologies: Data collected automatically when you access or use the jilisss platform, including through cookies, web beacons, pixel tags, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and usage patterns.
• Third-Party Sources: Data received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank) in connection with your transactions, as well as from identity verification service providers and fraud prevention agencies.
• Publicly Available Sources: In limited circumstances, jilisss may supplement your data with information from publicly available sources for the purposes of fraud prevention and AML compliance.

Jilisss uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jilisss player account, including verifying your identity and age (21+ requirement) at registration and during ongoing use.
• Service Delivery: To provide you with access to jilisss games, process your deposits and withdrawals, and administer bonuses, rewards, and promotions.
• Legal & Regulatory Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and data protection legislation under the Philippine Data Privacy Act of 2012.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, bonus abuse, and other illegal or prohibited activities on the jilisss platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming tools such as deposit limits and self-exclusion, and fulfil our duty of care to players.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Communications: To send you transactional notifications (such as deposit confirmations and withdrawal updates), security alerts, and — where you have opted in — promotional communications about jilisss offers and new games.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jilisss platform.
• Personalization: To tailor your jilisss experience, including displaying relevant game recommendations and promotional offers based on your activity and preferences.

Jilisss processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable data protection principles:

• Contractual Necessity: Processing that is necessary to perform our contract with you — that is, to provide you with access to the jilisss platform and its services in accordance with our Terms & Conditions.
• Legal Obligation: Processing that is required to comply with our legal and regulatory obligations, including AML/KYC requirements, tax reporting, and data retention mandates.
• Legitimate Interests: Processing carried out for the legitimate interests of jilisss, such as fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, in relation to marketing communications or the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Jilisss does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to assist jilisss in verifying the identity and eligibility of players.
• Fraud Prevention & AML Agencies: Agencies and databases used to screen transactions and player accounts for fraud, money laundering, and other financial crimes, as required by applicable law.
• IT & Platform Service Providers: Cloud hosting providers, data analytics platforms, and other technology vendors who process data on our behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Government agencies, regulators, courts, and law enforcement bodies where disclosure is required by law, court order, or regulatory directive.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by jilisss in connection with legal proceedings, compliance reviews, or business operations, subject to professional confidentiality obligations.

Jilisss retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Account Data: Retained for the duration of your account's active status on the jilisss platform.
• Transaction & Financial Records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with AML regulations and applicable financial record-keeping requirements.
• KYC & Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the end of the business relationship.
• Support Communications: Retained for up to three (3) years following the resolution of the relevant enquiry or dispute.
• Marketing Consent Records: Retained for as long as you remain opted in, plus a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, jilisss will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

Jilisss implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the jilisss platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Sensitive data at rest is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized jilisss personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Secure Infrastructure: The jilisss platform is hosted on secure, enterprise-grade cloud infrastructure with regular security patching, vulnerability scanning, and penetration testing.
• Fraud Monitoring: Automated systems continuously monitor account activity for suspicious patterns, unauthorized access attempts, and other security threats.
• Staff Training: All jilisss personnel with access to personal data receive regular data protection and security awareness training.

While jilisss takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilisss will notify you and the relevant authorities in accordance with applicable law.

Jilisss uses cookies and similar tracking technologies to enhance your experience on our platform, ensure its proper functioning, and gather analytics data. A cookie is a small text file placed on your device when you visit a website.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the jilisss platform. These cookies enable core functions such as account login, session management, and security features. They cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymized information about how visitors use jilisss, such as which pages are visited most frequently and whether users encounter error messages. This data helps us improve the platform.
• Functionality Cookies: Allow jilisss to remember your preferences and settings — such as your preferred language or display options — to provide a more personalized experience.
• Targeting & Marketing Cookies: Used, with your consent, to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns. These cookies may track your browsing activity across sessions.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilisss platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.

Under the Philippine Data Privacy Act of 2012 and applicable data protection principles, you have the following rights in relation to your personal data held by jilisss:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jilisss holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to your request within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

The jilisss platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing casino-style gambling. Jilisss does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jilisss, please contact our support team immediately so that we can investigate and take appropriate action.

Jilisss employs age verification procedures at registration and may request additional proof of age at any time. We take our responsibility to prevent underage gambling seriously and continuously review our age verification processes to ensure their effectiveness.

Jilisss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the jilisss platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jilisss protects your personal data. Your continued use of the jilisss platform following the publication of any revised Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jilisss handles your personal data, please contact our Data Protection Officer (DPO). We are committed to addressing your concerns promptly and transparently.

For general support enquiries unrelated to data protection, you may also reach our customer support team at [email protected]. For responsible gaming support, please visit our Responsible Gaming page.